Wattle AI
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Person in workwear taking a phone call while using a tablet.

Never lose a job because the phone rang out.

Wattle AI is an AI receptionist that picks up the phone, asks the right questions, books the job, and hands off to your team when it matters. Phone, web, WhatsApp, and SMS, all in one inbox.

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Built in Australia · For mechanics, dentists, doctors, restaurants, tradies, clinics, salons and anyone who lives on the phone.

Greet the callerStart

start

“Thanks for calling Northside Plumbing.”

What is the job?02

capture · job_type

“What needs looking at today?”

job_typeaddress
Offer a time03

branch · 2 actions

“I have Thursday 9am or Friday 2pm.”

find_google_calendar_slotscreate_cal_booking

How the AI receptionist handles a call

  1. 01

    Picks up

    Every call gets a clear, natural answer. No voicemail, no hold music.

  2. 02

    Asks

    The right questions turn conversation into useful context.

  3. 03

    Books

    Appointments land in the calendar while the caller is ready.

  4. 04

    Hands off

    Your team steps in when judgement or a human touch matters.

Everything you need, in one place.

Wattle AI is built for the work that comes after the call, not just the call itself.

Connected to the tools you already run on

Bookings write into Google Calendar and Cal.com, rows into Google Sheets, and invoices come back from Xero or QuickBooks. No one retypes anything.

A voice that sounds like your business

Pick the voice, write the instructions and guardrails, then test the agent and publish it yourself. Run it freely or through a flow you draw.

Recordings, transcripts, and what came of them

Turn on recording and transcription and every call is written down, searchable, and attached to the customer next to the booking it produced.

Calls, chats, and messages in one inbox

Calls, web chats, and texts group into a single thread per customer, so your team reads one story instead of three.

Omnichannel

One voice across every conversation.

An AI answering service that works where customers already reach you — phone, web, WhatsApp, and SMS — then brings every conversation back to one inbox.

  • Phone

    Answers every call, day or night, in a voice you choose.

  • Web

    The same agent on your site, typing instead of talking.

  • WhatsApp

    Takes the calls placed through your WhatsApp Business number.

  • SMS

    Confirmations and details sent the moment a job is booked.

A real call, start to finish

From ringing phone to booked job.

No hold music, no callback promise, no note on a whiteboard. The caller gets an answer and a time, and you get the transcript.

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Sample call0:12

  1. Hi there - how can I help you today?

    Wattle AI
  2. Caller

    My hot water system is leaking and water is spilling everywhere.

  3. That sounds urgent. Is the water still running, or have you shut it off?

    Wattle AI
  4. Caller

    Shut off. Can someone come Thursday morning?

  5. Thursday 9:00am is open. I have booked it and texted you the details.

    Wattle AI
Booked Thursday 9:00am

Built for businesses that live on the phone.

The call you miss on a roof is the job you lose.

Wattle AI answers while you are on the tools, takes down the job and the address, and books the site visit into your calendar.

  • After-hours and overflow calls answered
  • Job type, address, and urgency captured
  • Urgent work flagged straight to your phone

What we are learning about answering the phone.

View all

  • 4 Oct 2026

    Comply and Launch Phone to CRM for Australian IT With Test Cases

    Comply and Launch Phone to CRM for Australian IT With Test Cases ! Technician testing phone to CRM connection The fastest reliable ways to connect a phone to a CRM are a softphone or WebRTC app for quick setup, SIP or hosted VoIP for more control over call routing, a native marketplace app for turn-key sync, or an API and webhook build for custom workflows.

  • 3 Oct 2026

    CX leaders: Cut churn with 10 steps to roll out multilingual support

    CX leaders: Cut churn with 10 steps to roll out multilingual support ! Support leads handling a multilingual customer call Multilingual customer support means helping customers in the language they prefer, across every channel they use.

  • 2 Oct 2026

    Close Faster: 25 Questions and a 30 Day Script for Qualification Calls

    Close Faster: 25 Questions and a 30 Day Script for Qualification Calls ! Representative conducting a qualification call A lead qualification call succeeds when it produces one of two outcomes: a clear next step such as a booked demo or proposal, or a polite, confirmed disqualification.

Answers to the usual questions.

Give every caller a good first answer.

Small business AI for plumbers, electricians, dentists, and anyone who loses work when the phone rings out.

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Plans from A$99/month + GST. View plans